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ARU merger FAQs

This information covers the period 1st March to 8th September 2024.

Are there any changes to how I borrow books from the library?

You can continue to borrow, renew and reserve books as normal.


Can I visit the ARU library in Chelmsford?
If you are aged 18+ you will be able to visit the ARU Chelmsford library and use study spaces but you will not be able to borrow books.  You will need to present your ARU lanyard at the library helpdesk for a temporary access card which should be returned when you leave.  If you are an FE student with a white lanyard, you will be asked for proof of age.


Can I borrow books from the ARU library in Chelmsford?
No, you will not be able to borrow books from the Chelmsford campus, but you are welcome to use the books while you are there studying.

Can I still access Writtle e-books, e-journals and databases?
Yes, you can continue to access Writtle online resources exactly as before.

Can I access ARU-wide online resources?
From September you will be able to access all ARU resources.  In the meantime, if you find a journal article you would like to access which Writtle currently don’t have access to, you should complete a request form and the library team will get the article for you.

Is the library still selling print credits and stationery?
Yes, you can still buy print credits and stationery from the library counter between 8.30 am and 5.00 pm, Monday to Friday.  Please note that we can only take card payments.

Are there any changes to library opening hours?
No, the library opening hours are not changing.  They will still be published on this website, on Moodle and on the library catalogue.

How do I contact the library?
Our email address and phone number are unchanged.

How do I get support with referencing?
If you need help with academic writing, including referencing, you can book 1:1 study coach support.  You will also find guidance on referencing styles on the library Moodle page (under the Academic Skills tile).

How do I book a 1:1 with a librarian?
Please email the library and the Subject Librarian will get in touch with you.

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